ENGAGEMENT
A major multinational corporation recognized the need to overhaul its privacy practices to meet new regulatory requirements. It sought the expertise of DayBlink Consulting to assist its Security & Privacy team in implementing the necessary controls to comply with these new frameworks.
PROBLEM
The client, a leading company in the technology sector with operations across multiple countries, was grappling with the complexities of complying with an array of new and evolving privacy regulations. These included the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA) in the United States, and several other state and federal privacy laws. The company’s existing privacy controls were fragmented and outdated, with inconsistent practices across different regions and business units. The Security & Privacy team was under immense pressure to ensure that the company’s data processing activities were aligned with the stringent requirements of these frameworks; however, it lacked the specialized knowledge and resources to implement the necessary controls effectively.
DayBlink Consulting supported the Security & Privacy team in addressing these challenges. We assessed the current state of the privacy controls, identified gaps in compliance and designed a comprehensive approach to implement the required regulatory controls. We quickly identified several key issues: a lack of standardized processes, insufficient documentation of data flows, inadequate employee training and a general lack of awareness of privacy obligations among business units. These issues posed significant risks to the client’s compliance efforts and needed to be addressed promptly.
SOLUTION
To tackle the challenges, DayBlink Consulting conducted interviews with key stakeholders, reviewed the current policies and procedures and mapped out data flows across the organization. Wethen identified critical gaps in the company’s compliance with the various regulatory frameworks and prioritized these based on risk and impact.
Next we designed and implemented a comprehensive privacy control framework tailored to the client’s specific needs. This framework included standardized processes for data handling, enhanced documentation practices and a robust training program to increase awareness and accountability among employees. We worked closely with the IT and legal teams to ensure that the new controls were embedded into the company’s existing systems and workflows, minimizing disruption to ongoing operations.
A key aspect of the solution was the development of a centralized data governance model that provided greater visibility and control over the company’s data processing activities. This model enabled the client to monitor compliance more effectively, streamline reporting, and respond swiftly to any potential breaches or regulatory inquiries. DayBlink Consulting also recommended the adoption of advanced data protection technologies, such as encryption and anonymization, to further enhance the security of sensitive information.
RESULT
The Security & Privacy team successfully implemented the necessary controls to comply with the new global, federal and state privacy regulations. The standardized processes and enhanced documentation practices reduced the risk of non-compliance, while the training programs increased employee awareness and understanding of privacy obligations.
The centralized data governance model provided the client with a much-needed oversight of its data processing activities, enabling it to monitor compliance in real-time and address issues proactively. This not only reduced the risk of regulatory fines and penalties but also strengthened the company’s reputation as a responsible data steward. The adoption of advanced data protection technologies further safeguarded sensitive information, providing the company with a competitive advantage in an increasingly privacy-conscious market.
Overall, the engagement resulted in a more robust and resilient privacy framework for the client, ensuring it was well-prepared to navigate the complexities of the evolving regulatory landscape.