ENGAGEMENT
A global technology company recognized the need to rapidly develop and implement Financial Operations (FinOps) and Business Operations (BizOps) capabilities within its Security team. The team, composed primarily of technologists with deep expertise in cybersecurity, lacked the desired experience in financial management and business operations. The company engaged DayBlink Consulting to help bridge the gap, ensuring that the Security team could effectively manage its financial resources and operational activities in alignment with broader business goals.
PROBLEM
The Security team was tasked with an increasing number of operational activities, including vendor management, procurement and resource allocation. The team’s experience, however, had always been on technical security measures rather than on financial or business operations. As a result, it struggled with budget forecasting, cost optimization and the operationalization of business processes. The lack of FinOps and BizOps expertise led to several issues, including inefficient use of resources, delayed decision-making and challenges in demonstrating the value of security investments to senior leadership.
The rapid pace of emerging threats compounded these challenges and forced the evolution of security capabilities. The Security team faced pressure from management to demonstrate return on investment beyond simply showing new tools and technologies. Security leadership recognized that a solid foundation in FinOps and BizOps, would help showcase the value of key initiatives and secure necessary funding and support from the broader organization.
SOLUTION
To address these challenges, DayBlink developed a structured approach to rapidly build FinOps and BizOps capabilities within the Security team. The engagement began with an assessment of the team’s current operations, identifying gaps in financial management and business processes. We worked closely with team leaders to understand their pain points and the specific areas for which they needed support.
The first phase of the solution involved creating tailored training programs to upskill the Security team in key areas of financial and business operations. These practical programs focused on the immediate needs of the team, covering topics such as budgeting, cost management, vendor relations and operational planning. We also provided hands-on coaching, guiding the team through real-world scenarios to apply their new skills in a controlled environment.
The next phase focused on establishing core FinOps and BizOps processes that the Security team could integrate into its daily workflows. We introduced tools and frameworks for budget tracking, financial reporting, and operational management. These were customized to fit the specific needs of the Security team, ensuring that they could be easily adopted and scaled as the team’s responsibilities grew. Additionally, we facilitated the integration of these processes with the company’s existing systems, enabling seamless communication and alignment between the Security team and other business units.
To ensure the long-term success of the initiative, we also helped the team develop a governance model that included regular reviews and updates of their FinOps and BizOps practices. This model provided the structure needed to maintain financial discipline and operational efficiency as the team continued to evolve.
RESULT
DayBlink’s engagement led to significant improvements in the Security team’s ability to manage its financial and operational responsibilities. The tailored training programs empowered team members with the knowledge and confidence to handle budgeting, cost optimization and vendor management effectively which led to better resource allocation and more efficient use of funding.
The implementation of core FinOps and BizOps processes streamlined the team’s operations, reducing delays and improving its ability to execute on key initiatives. The new tools and frameworks provided the team with greater visibility into their financial performance, enabling them to track costs, forecast budgets and report on their activities with greater accuracy. This not only improved internal accountability but also enhanced the team’s ability to communicate the value of their work to senior leadership.
The new governance model ensured that these improvements were sustainable over the long term. The regular review and update process allowed the team to continuously refine their FinOps and BizOps practices, keeping them aligned with the company’s evolving business objectives.